Privacy Policy
Last updated: January 1, 2025
Information We Collect
We collect information you provide directly to us, such as when you create an account, make a purchase, request a consultation, or contact us. This may include your name, email address, phone number, billing address, and project requirements.
We also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and information about your usage of our website through cookies and similar technologies.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, respond to your comments and questions, and communicate with you about products, services, and events.
We may also use your information to personalize and improve your experience, monitor and analyze trends and usage, and detect, investigate, and prevent fraudulent transactions and other illegal activities.
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with trusted service providers who assist us in operating our website and conducting our business.
We may also disclose your information if required by law, to protect our rights and property, or in connection with a business transfer such as a merger or acquisition.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
We regularly review our security procedures and update them as necessary to maintain the confidentiality and integrity of your information.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and track information about your use of our website. You can control cookies through your browser settings and our cookie consent banner.
For more detailed information about our use of cookies, please refer to our Cookie Policy.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention policies.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including the right to access, update, or delete your information, and the right to object to or restrict certain processing.
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.
By using our services, you consent to the transfer of your information to Japan and other countries where we operate.
Children's Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
This privacy policy applies only to information collected by KumoArc Studio through our official website and services.
Business Transfers
In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred to the acquiring entity. We will notify you of any such transfer and any choices you may have regarding your information.
We will ensure that any transferee is bound by privacy obligations consistent with this policy.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website.
Your continued use of our services after any changes indicates your acceptance of the updated policy.
Contact Information
If you have any questions about this privacy policy or our privacy practices, please contact us at:
Email: hello@pelsunihammock.com
Phone: +81-25-866-6761
Address: 5-6-19 Zushi, Zushi City, Kanagawa Prefecture, 249-0006